Boston, MA, USA

We are seeking for our office in Boston a highly motivated


Reporting line

Reports to VP of Application Engineering and Technology

Tasks and Responsibility                                                

  • Work with sales and professional services teams to onboard customers, which will include understanding the customer’s biological questions and the workings of our technology to solve them.
  • Depending on the project situation, travel and work at customer site may be necessary– collecting requirements
  • Work closely with product teams and software developers to ensure clear communication on product expectations both in the US and Germany
  • Deliver second level customer support 
  • Collaboration with software team in Heidelberg, Germany, as necessary
  • Work with Product Marketing team to define future products


  • Implement high-quality software scripts, in a complex environment, on schedule
  • Contribute to the product definition
  • Working with development as necessary, implement customer-specific solution, while keeping in-sync with company technology standards

Skills and Qualification Levels

  • Degree in life sciences with strong software development experience preferred
  • Experience in Personalized Medicine and/or Bioinformatics in big pharma a definite plus
  • Experience analyzing Next Generation Sequencing data
  • Minimum of 5+ years hands-on experience solving biological problems by way of developing software solutions
  • Solid experience with Python or Perl, and experience with Java, JavaScript, HTML/CSS
  • Familiarity with the standard interfaces concepts (Rest-API, ODATA, JSON) and related fields (debugging, data modelling, unit testing, etc.) a big plus
  • Ability to travel and work at customer site up to 20% of the time

The employer reserves the right to temporarily or permanently assign other reasonable and equivalent duties that correspond to the employee’s knowledge and skills.